Frequently Asked Questions
Everything you need to know about shopping with Cherie Amour.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are processed within 5 business days of receiving the package at our warehouse.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Cherie Amour is committed to ethical fashion. We work closely with our manufacturers to ensure high-quality, durable fabrics that meet global environmental standards.